Refund Request

Life doesn’t always go as we plan.

You might need to cancel one of your registrations.

Please see below for information on how to proceed for each different situation.
 

  • For Prepare or Fully Engaged Inventories, please go to our SHOP Refund Request Form.
     
  • For NFP through the Couple to Couple League, you will need to contact them directly:

    The Couple to Couple League International, Inc.
    4290 Delhi Avenue
    Cincinnati, OH 45238-5829
    Phone: (513) 471-2000
    Toll free: (800) 745-8252
    Fax: (513) 557-2449
    Send an email
  • For the Online Pre-Cana course
    Please fill out the form below for your refund request.

 


* required fields.

Please type his first name.
Please type his last name.
Please type her first name.
Please type her last name.
Please type your email address
Please type the name of your parish.
Please type the name of your diocese.
Please type the first and last name of your preparing minister.
Please type your wedding date. MM/DD/YYYY
Please type the date of your purchase.
Please type the amount you paid.
Please type the names of your instructors.
Please type the names of the worksheets you completed. If any. If not, type NA.
Please type the reason you are requesting a refund.

 

Online pre-cana course cancellation policy:

YOU MAY CANCEL YOUR REGISTRATION WITHIN THIRTY (30) DAYS OF YOUR ENROLLMENT ON THE CONDITION THAT NO WORKSHEET HAS BEEN REVIEWED. REFUND WILL BE AVAILABLE MINUS A $20 ADMINISTRATION FEE.

AFTER THIRTY (30) DAYS, THE REGISTRATION FEE BECOMES NON-REFUNDABLE EVEN IF NO ASSIGNMENTS HAVE BEEN COMPLETED.

NO REFUND WILL BE ISSUED IN THE CASE THE COURSE IS NOT COMPLETED BEFORE THE COUPLE'S DEADLINE.

FOR ASSISTANCE WITH A CANCELLATION OR REFUND, CONTACT US OR CALL US TOLL FREE 1-800-208-1364